Terms and Conditions 7111 —
Complete Guide for Users

1User Eligibility & Account Registration

The 7111 platform is open only to individuals who meet all of the following eligibility criteria. By registering an account, you confirm that you satisfy each of the stated requirements:

• Aged 18 years or older on the date of registration
• Not listed on any betting platform's self-exclusion register
• Not acting on behalf of another person or business entity during registration
• Not an employee, partner, or immediate family member of a 7111 employee
• Register using accurate, complete, and up-to-date personal information.

During the registration process, you are required to provide your full name, date of birth, active email address, and mobile number. This information is used for identity verification (KYC) purposes and account-related communications.

7111 reserves the right at any time to request additional supporting documents for identity verification purposes, including a national ID, passport, bank statement, or recent utility bill. Failure to provide the requested documents within the specified timeframe may result in the account being temporarily suspended until the verification process is complete.

2Deposit & Withdrawal of Funds

7111 supports a wide range of popular deposit and withdrawal methods in Malaysia, including Maybank, CIMB, Public Bank, RHB, TNG eWallet, GrabPay, and Boost. All transactions are processed through secure, encrypted payment channels.

Deposit Terms:

• The minimum deposit is RM10 for all payment methods.
• Deposits are credited to your account within 1–5 minutes after payment confirmation.
• 7111 does not charge any processing fees for deposits.
• Users are responsible for ensuring that the bank account details entered are accurate

Withdrawal Terms:

• The minimum withdrawal amount is RM30 per transaction
• Withdrawals are processed in under 5 minutes upon approval
• Users must complete the full KYC process before their first withdrawal is permitted
• Withdrawals can only be made to a bank account or e-wallet registered under the user's own name
• 7111 reserves the right to request additional verification for withdrawals exceeding certain limits.

3Bonus & Promotions Policy

7111 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback offers, and special event promotions. All bonuses are subject to the following terms and conditions:

• Each bonus has its own rollover requirement that must be fulfilled before a withdrawal is permitted
• The welcome bonus may only be claimed once per new user.
• 7111 reserves the right to revoke or cancel bonuses if there is evidence of abuse or manipulation.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• The validity period for each bonus is as stated in the terms of the relevant promotion
• Bets placed using bonus funds on markets with odds below 1.50 will not count towards rollover calculations

4Wagering Rules & Policy

All bets placed on the 7111 platform are subject to the following general rules as well as the specific rules for each type of sport or game:

• Confirmed bets cannot be cancelled or modified except through the available Cash Out function
• 7111 reserves the right to refuse, cancel, or limit any wagering without providing a reason.
• In the event of a technical error in odds setting, 7111 reserves the right to void the affected bets and return the stake to users
• Bets placed after the start of an event unintentionally due to a system error will be voided
• Accounts suspected of using bots, automated software, or any unauthorised method to gain an unfair advantage will be suspended immediately.

For live (in-play) betting, odds may change at any time during an event. A bet is considered accepted only once confirmation is received by the 7111 system. 7111 is not responsible for any losses arising from delays in the user's internet connection.

5User Data Protection & Privacy

7111 is committed to protecting every user's privacy in accordance with international data protection standards. All personal information collected during registration and platform use is processed in accordance with our detailed Privacy Policy.

• Your personal data is encrypted using 256-bit SSL technology during transmission.
• 7111 does not sell, rent, or disclose user personal data to third parties for marketing purposes.
• Account data is stored securely and is only accessible by authorised 7111 staff.
• Users have the right to request a copy of their personal data held by 7111 at any time
• Users may request deletion of their personal data subject to legal compliance requirements

For detailed information on how 7111 collects, processes and protects your personal data, please refer to our Privacy Policy in full.

6Account Suspension & Termination

7111 reserves the right to suspend or terminate a user account for the following reasons:

• Violation of any terms and conditions stated in this document
• Fraud, identity impersonation, or providing false information during registration or KYC
• Use of bots, automated software, or any cheating methods to gain an unfair advantage
• Involvement in money laundering or suspicious financial activities
• Registering multiple accounts or sharing an account with other users
• Abusive conduct, threats, or harassment directed at 7111 staff or other users

If an account is terminated due to a terms violation, 7111 reserves the right to freeze the entire account balance pending further investigation. For voluntary termination, users may request account closure through our customer support team.

77111 Liability Limits

To the extent permitted by applicable law, 7111 shall not be liable for:

• Financial losses incurred as a result of the user's betting decisions
• Service disruptions caused by factors beyond 7111's control, including natural disasters, third-party infrastructure failures, or cyberattacks
• Losses arising from delays in the user's internet connection or device failure
• Unauthorised account access resulting from the user's negligence in safeguarding their password
• Any indirect, consequential, or punitive damages arising from use of the platform

7111 strives to maintain 99.9% platform uptime. However, we do not guarantee uninterrupted service and are not liable for any losses arising from unexpected technical disruptions.

8Responsible Gaming

7111 deeply cares about the wellbeing of every user on our platform. Betting should be enjoyed purely as entertainment and not as a primary source of income or an escape from financial difficulties.

• Users can set daily, weekly, or monthly deposit limits through their account settings
• Session time limits are available to help users manage their playing time.
• A temporary account pause option ranging from 24 hours to 30 days can be activated with a single request
• Full self-exclusion can be requested through the 7111 customer support team
• Users suspected of experiencing gambling problems may be referred to professional support resources

For full information on the responsible gaming tools and resources available at 7111, please visit the Responsible Gaming page.

9Dispute Resolution & Complaints

7111 is committed to resolving all disputes and complaints in a fair, transparent, and timely manner. The dispute resolution procedure is as follows:

1. Contact Customer Support: Submit your complaint via 7111 live chat. An initial response will be provided within 2 hours.
2. Internal Investigation: Our team will investigate the issue and provide a resolution within 24–72 hours.
3. Escalation: If you are not satisfied with the resolution provided, the complaint may be escalated to 7111 management via official email.
4. Arbitration: For disputes that cannot be resolved internally, both parties agree to refer the matter to an independent and impartial arbitration process.

All complaints must be submitted in Malay or English. A written record of each complaint and the action taken will be retained by 7111 for a minimum period of three years.

10General Provisions

The following are general provisions that apply to this entire agreement between the user and 7111:

• Severability: If any provision in these terms is found to be invalid or unenforceable, that provision shall be severed and the remaining provisions shall continue in full force and effect.
• Entire Agreement: This document, together with the Privacy Policy and the terms of each relevant promotion, constitutes the entire agreement between the user and 7111 regarding the use of the platform.
• Non-Waiver: 7111's failure to enforce any provision at any time shall not be construed as a waiver of its right to enforce it in the future.
• Terms Amendment: 7111 reserves the right to amend these terms at any time. Users will be notified via their registered email of any material changes.
• Applicable Law: This agreement is governed and interpreted in accordance with the laws applicable to the jurisdiction in which 7111 operates.

If you have any questions regarding these terms and conditions, please contact the 7111 customer support team via our platform's live chat. We are ready to help clarify any matter you are uncertain about.